Welcome to the website http://www.bitumen.total.com By connecting to or browsing the website, you agree that you have read, understood and accepted, without limitation or reservation, the personal data and cookies management policy (the “policy”) and our terms and conditions of use. Please note that other terms and conditions and personal data protection policies apply to other Total Group websites, and we recommend that you read them carefully.
The policy aims to inform you of the rights and freedoms that you can exercise in respect of our use of your personal data and describes the measures that we take to protect these data.
Total Marketing Services is the “data controller” with responsibility for processing the personal data used to manage the website. These processing operations are carried out in accordance with the applicable law.
1. Purpose of processing, legal basis, the period of storage and types of data collected
When you visit the website, you may need to provide us with a number of items of personal data, such as your first name, surname, email address, company, and postal code in order to be contacted by us.
The data controller processes your personal data for the purpose of managing the queries you make using the contact form. In particular, we may collect some items of your personal data for the purposes of external communication in order to answer your requests for information and to learn how to better meet your needs.
In our online forms, the mandatory fields are marked with an asterisk. If you do not provide answers to the mandatory questions, we will not be able to provide you with the service(s) requested. Your personal data will not be processed subsequently in a way that is incompatible with the purposes described above or below the collection forms. Your data are kept for no longer than 3 years, starting from the day of your requests.
2. Recipients of the data
In order to process your personal data according to the Charter, your personal data may be communicated to one or more of the data controller's departments or to TotalEnergies company subsidiaries and one or more partners, independent distributors or subcontractors:
If you leave a comment intended to be posted online, we may be required to publish some of your personal data on the Website http://www.bitumen.total.com. Given the characteristics of the internet, namely the unrestricted capture of published data and the fact that it is difficult, or even impossible, to control how third parties can use these data, we recommend you not mention your personal data and we inform you that you can object to this publication by contacting us at the address mentioned below.
3. Data Transfer
Your personal data are not transferred either within or outside the European Union.
4. Data security and confidentiality
The data controller takes appropriate steps to preserve the security and confidentiality of your personal data, including to prevent them from being distorted, damaged or disclosed to unauthorized third parties.
5. Cookies and trackers management
5.1. Principle
A cookie is a file which enables a website to save information relating to your computer’s browsing of the Website http://www.bitumen.total.com to make your visits to the website smoother.
You can at any time delete the cookies stored on your computer, object to the storage of new cookies and receive a notification before new cookies are stored by changing your browser settings using the instructions below (“Types of cookies, cookies and statistics, and settings”).
Please note that if you remove a cookie or object to the storage of cookies on your device, you may not be able to use some of the website's services.
5.2. Types of cookies, cookies and statistics, and settings.
The cookies that may be stored on your server when you browse the website are cookies which are intended solely to enable or facilitate electronic communication or which are strictly necessary to provide the service you are requesting (language cookies, login cookies, etc.), or statistics cookies or other cookies in accordance with the conditions below.
When cookies require your agreement before they can be saved, we ask you for this agreement via the “find out more” link displayed on the first page of the website that you land on, in which it is made clear that by continuing to browse the website you accept these cookies.
The table below details each cookie.
We enable cookies once you have given your consent, except for technical cookies that are necessary to provide the service you request on the Website http://www.bitumen.total.com.
| Categories of cookies and trackers | Name of the cookies and trackers | Objectives of the cookies and trackers | Editor | Retention period |
| Technical and functional cookies | Site (has_js) | Contains information about the browsing session and allows the user to access the site | Drupal | 12 months |
| Technical and functional cookies | Drupal.tableDrag.showWeight | Configuration cookie | Drupal | 12 months |
| Technical and functional cookies | webform-* | Cookie added when submitting a form | Drupal | 12 months |
| Technical and functional cookies | preferred-language | Cookie to save the language chosen by the user | Drupal | 12 months |
| Technical and functional cookies | CONSENTMGR | Cookie added to the acceptance of the cookie banner | Tealium | 12 months |
| Technical and functional cookies | Utag_main | These cookies can be added to the acceptance of the service 'tealium'. They allow you to manage the activation or not of other cookies contained in the Tag management system Tealium | Tealium | 12 months |
| Consent-exempt analytics cookies | atuserid | Cookie set by Piano Analytics (AT Internet) to identify visitors on first-party cookie sites (nb. Cookie not using a different domain name than the site). Used by XITI | Piano Analytics | 6 months |
| Social media cookies | Atauthority | Cookie set by Piano Analytics (AT Internet) | Piano Analytics | 6 months |
| Social media cookies | __atuvc, __atuvs | Addthis cookies allow the sharing of content on social networks such as Facebook, Twitter, Instagram | Addthis | 6 months |
| Saves identifications to share on twitter | On your profile, go to the page "Security Settings" and uncheck the box under the page of the content put forward | 13 months | ||
| Saves identifications to share on facebook | https://www.datalogix.com/privacy/ Scroll down to "choice", click on the last link of the paragraph entitled "click here" and fill in your information. | 13 months | ||
| Salesforce (_kuid_) | Allows to better understand how visitors use the website, to collect navigation information, and to personalize contents and ads displayed on this website and on partners’ websites. | https://www.salesforce.com/products/marketing-cloud/sfmc/audience-studio-consumer-choice/ | 13 months |
How do you delete cookies already stored on your computer?
- On your workstation:
- On the C:\ drive select the Windows folder;
- Open the “Temporary Internet Files” folder;
- Select all files (CTRL A);
- Choose the “delete” option.
How do you change browser settings to reject or be informed of the storage of cookies?
- In the Internet Explorer 5 (Microsoft) browser: Select “Tools”, and then “Internet Options”. Click on the “Security” tab, then “Custom level” and scroll down to the “cookies” section. Next to “Allow cookies that are stored on your computer” select “Ask” to be notified or “Disable” to decline all cookies;
- In the Internet Explorer 6, 7 or 8 (Microsoft) browser: Select “Tools”, “Internet Options”, “Privacy”, then the level you wish to apply;
- In the Firefox browser: Click on “Tools” and select “Options”. In the “Privacy and security” tab, untick the box “Accept cookies from websites”;
- In the Chrome (Google) browser: Click “Customize and control Google Chrome” and select “Settings”. Under “Privacy and security”, click on “Content settings” and enable “Block third-party cookies”.
6. Your rights / Contact
In accordance with current regulations, you have the right to access, correct, delete and object to the use of your personal data. You can ask for your personal data to be sent to you and you have the right to give instructions for the use of your personal data after your death. You can also ask for restriction of the data.
Please use the contact form to make your request or send it to the following address: Total Marketing Services, Direction Bitumes, 562 avenue du Parc de l’Île, 92029 Nanterre, Menghini Fabrizio, [email protected]